Annualized scenario = your appointments × your value per appointment × the published study rate shown above × 12. Nothing else enters the calculation. There is no NARAXIA number hidden in this page.
11.3% — in a study of 1,087,979 outpatient appointments in Saudi Arabia. Annals of Saudi Medicine, 2019;39(6): annsaudimed.net
This is a scenario estimate based on your inputs and a published study rate. It describes the industry challenge of appointment non-attendance. It is not a NARAXIA performance claim, not promised savings, and not an implication of recoverable revenue. Actual figures depend on each organization's environment, policies and implementation approach.
The number shows the size. The operating model decides the response.
Five dimensions decide whether your environment can act on this scenario responsibly: authority boundaries, human authority, accountability, evidence, and scale.